Refunds

Refund policy

We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.

We have a 14-day return policy, which means you have 14 days from the day of purchase to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at returns@michmichele.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at returns@michmichele.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

After you have already returned items from an order but would like to make additional returns for additional items, you must do so within 14 days of the purchase date.
For Returns:
① you can use the shipping label we provided and pay the shipping fee, which will be deducted from your refund amount.
② you can use your own shipping method and at your own cost.

Refunds

Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment form.
Unfortunately, due to current situations, your refund will require an additional 3-5 days to process. Thank you for your patience and understanding.
The original shipping fee and insurance are non-refundable.
NOTE: If you have any issues with your return, you must contact Customer Support within 21 days after your order was first placed.